This workbook develops workplace language, essential skills, and intercultural communication. It follows three hotel employees through their tasks and responsibilities on the job. You can read stories and complete activities to improve your reading, writing, and communication. These workbooks focus on three specific jobs in hospitality; cook, housekeeper, and dishwasher, but the skills are applicable to any occupation.
There is also a series of videos about issues related to the workplace. The videos cover topics such as being on time, workplace communication, hygiene, and harassment.
This is a workbook for job seekers who are Canadian Language Benchmark 1-2.
Alberta Workforce Essential Skills